your questions, answered
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Getting Started
If you’re in the Austin, Texas area, yes! Contact us to set up a time and location. Our design studio is not open to the public but we are happy to meet with you at any of our local coffee shops.
Fill out our Contact form, and we’ll respond to you, usually within one business day. We’re happy to set up a phone call or zoom appointment to discuss your invitations.
Yes! You can order a pre-printed sample of any of our collection designs right here in our shop. We do not offer customized samples before you place an order, but once your order is underway, you will see a detailed PDF proof of your design and you may choose to order a printed press proof before we print your invitations.
Wedding invitation costs are highly variable and dependent on a number of factors, such as the quantity of invitations, the number of insert cards, production methods and embellishments. See our Pricing Details page for more information.
Ordering Details
Pease visit our How to Order page for an overview of our process.
As a general rule, we recommend ordering your invitations 4-6 months in advance for collection designs, or 6-12 months in advance for fully custom designs. Visit our Timeline page for more details.
Absolutely! Visit our Invitation Wording page for the ins and outs of invitation wording, plus plenty of helpful tips. Got additional questions? Email hello@finedaypress.com and we’ll be happy to help you with any wording or etiquette questions.
Yes! Simply choose the “Enter My Own Wording” selection when you place your order, and enter the wording you would like. We’ll send you a proof of your design to approve.
Design & Printing
Yes. Solid colors, type colors and background colors can be customized at no additional cost. See swatches provided in each invitation listing for reference. Artwork colors can also be customized; for some designs, this requires an additional cost.
For font style changes within our existing collection, we can mock up your selected invitation design with additional typography styles for a semi-custom design fee. Email hello@finedaypress.com for details.
We match the colors shown on our site as closely as possible. However, both monitor color and press inks are variable and we cannot guarantee an exact match. Colors may shift on press and can be more noticeable with large areas of color, as in printed background colors. You can also order a sample of any design first to see it in person, or we can provide a printed press proof of your invitation for a fee.
Our standard collection of invitations are produced on a professional, large-format high-quality digital printing press. We also offer white ink printing, letterpress printing, foil stamping, edge painting and more.
Please allow 7 business days for printing & finishing. For specialty printing, such as letterpress or foil-stamping, please allow 3 weeks. Some specialty papers and envelopes may take as long as 4 weeks to order. Please order will in advance if you would like specialty papers.
Invitations are printed exactly as they appear on your digital PDF proof. Contact us to order a printed press proof if your design. You can also order a sample of any design first to see it in person.
Yes, but printing a smaller amount is more costly per piece than your initial order will be. We recommend ordering at least five, and up to ten, extra sets with your initial order to cover any last-minute additions and to have a few keepsakes.
The majority of our invitations are printed on a luxe cotton tree-free paper stock. Cotton stock has a matte finish and a beautiful, subtle eggshell texture. We also offer colored paper stocks and handmade papers.
Assembly & Mailing
Your invitation cards will arrive unassembled, ready for stuffing and sealing. We can assemble your invitations for an additional fee; please inquire for details. Envelope liners, if ordering, arrive fully assembled into your envelopes; belly bands and wax seals require light assembly.
We do not offer mailing services. Please see our mailing tips here.
For most invitation sets, one first class stamp will be sufficient (and don’t forget to put a stamp on your reply envelopes too!). We recommend taking one complete invitation suite with envelopes to the post office for weighing, especially if you have more than three insert cards or are using a double thick stock. They will tell you exactly how much postage is needed. Be sure to ask for the international postage cost as well if needed. See our full mailing tips here.
Return & Cancellations
Due to the custom nature of printed stationery, we do not offer refunds and returns are not accepted (unless damaged). For a full cancellation of your order, please contact us within 24 hours of placing your order. After 24 hours, we can cancel your order, less a 25% proofing fee, or less the design fee amount on custom orders. We cannot offer returns, refunds or exchanges in the event of cancellations or event changes.
Should your wedding be postponed due to COVID-19 or for any other reason, we can offer reprints of your approved design with your new event date at a 30% discount.
Clients are 100% responsible for proofreading all wording. We are not responsible for errors approved by clients. If there is a typo, we can reprints at a reduced rate. However, if you receive an incorrect print that does not match the proofs you approved, we will correct the error and provide complimentary reprints.
Fine Day Press cannot be held responsible for any mailed items that are damaged, arrive open on delivery, or marked “return to sender” by USPS, as they are an independent third party. We recommend requesting hand-cancelling at your local post office. See our mailing tips here.
Shipping Details
We ship via UPS Ground, FedEx or USPS Priority Mail. Orders within the continental U.S. usually arrive within 2-4 business days of shipping. Rush shipping is available upon request for additional cost.
If there is a problem with your shipment, please notify us immediately. In the case of damage in transit, please provide photos and we will provide a full replacement of your order. In some cases, we may request that the damaged items be returned to us before we can process your reprint.
For international shipments, we ship via USPS Global Priority Mail or UPS Worldwide. Please contact us for an international shipping estimate. Please note that custom delays may occur and any taxes or duties assessed are the buyer’s responsibility.
